Privacy Policy

Last updated: July 1, 2025

1. Our Commitment to Your Privacy

Welcome to Provident Estate. In our commitment to safeguarding your personal information, we have formulated this comprehensive privacy policy to protect your interests and data across all our digital platforms. This policy outlines how Provident Estate ("we," "us," or "our") collects, uses, and protects the information you provide.

By accessing and using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms herein, please do not use this Site.

2. Scope of this Policy

This Privacy Policy applies to all websites, landing pages, and digital platforms owned and operated by or on behalf of Provident Estate that link to this policy. It governs our data collection practices for all our online properties.

3. Information We Collect

We collect information to provide you with a better experience and to operate our business. We collect information in two primary ways:

a) Information You Voluntarily Provide to Us:

When you interact with our websites, such as by filling out a contact form, subscribing to a newsletter, or requesting information, you may voluntarily provide us with personal information, including:

  • Contact Information: Your name, email address, and phone number.
  • Inquiry Details: Any messages, questions, or specific interests you share with us.

b) Information We Collect Automatically:

As you navigate through our websites, we may use automatic data collection technologies to collect certain information about your device, browsing actions, and patterns. This includes:

  • Usage Details: Information about your visit, such as the pages you view, the links you click, and the duration of your visit.
  • Device and Browser Information: Your IP address, operating system, browser type, and device information.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to help our websites function effectively and to gather analytics data. (See Section 5 for more details).

4. How We Use Your Information

We use the information we collect strictly for legitimate business purposes related to our role as an informational resource. These purposes include:

  • To Respond to Your Inquiries: To provide you with the information, resources, or services that you request from us.
  • To Improve Our Websites: To analyze usage trends and user interactions to understand how our websites are used, allowing us to improve content, design, and functionality.
  • For Communication: With your explicit consent, we may send you emails or other communications about news, updates, or offers that may be of interest to you. You can opt-out of these communications at any time.
  • To Maintain Security: To protect the security and integrity of our websites, prevent fraud, and enforce our terms of use.

5. Cookies and Tracking Technologies

Cookies are small files placed on your device that help our websites function and recognize you on return visits. We use them for:

  • Essential Functionality: To ensure our websites work correctly.
  • Performance and Analytics: To collect anonymous data on how our websites are used, which helps us improve them.

You have control over cookies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Please note that if you disable or refuse cookies, some parts of our sites may become inaccessible or not function properly.

6. Sharing and Disclosure of Information

Your privacy is paramount. We do not sell, rent, or trade your personal information to any third parties. We may only share your information in the following limited circumstances:

  • With Service Providers: We may share information with trusted third-party companies that perform services on our behalf, such as website hosting, data analytics, and email delivery. These providers are contractually obligated to protect your data and are not permitted to use it for their own purposes.
  • For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights, or defend against legal claims.
  • In a Business Transfer: If Provident Estate is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

7. Data Security

We have implemented reasonable administrative, technical, and physical security measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Data Retention

We will retain your personal information only for as long as is necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Data Protection Rights

You have rights regarding your personal information. You may have the right to:

  • Access the personal information we hold about you.
  • Request correction of any inaccurate information.
  • Request erasure of your personal information.
  • Withdraw your consent for future processing.

To exercise any of these rights, please contact us using the details provided below.

10. Third-Party Websites

Our websites may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Children's Privacy

Our websites are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Attn: Data Privacy

Email: [email protected]

Phone: 04 323 3609

Mailing Address: Marina Plaza - 1802 Al Marsa St - Dubai Marina - Dubai